beautiful lobby decor, convenient transportation access, proximity to cultural attractions

Could really enhance guest experience by addressing noise issues from both inside and outside the hotel!!! A focus on improving bathroom privacy and ensuring quicker maintenance responses would also go a long way in creating a more comfortable stay.

All fine, but rooms need updates

The stay at NH Collection Brussels Grand Sablon hit a lot of high notes. The room felt spacious, featuring a comfortable double bed and plenty of storage options. Breakfast stood out with its extensive variety, perfect for starting the day. Fresh fruit, made-to-order eggs, and even DIY waffle options kept mornings exciting. The location offered easy access to central Brussels, simply a stroll away. However, I faced a frustrating issue with the front desk staff regarding an outlet converter, as they were unwilling to lend one, insisting on selling it instead. Some noise filtered in from the lobby area which disturbed the otherwise peaceful environment. Though the hotel had some misses on service details, the staff exhibited friendliness and professionalism. I would still recommend the hotel for its location and breakfast, with hopes for improvements in customer service details.

my stay was amazing! the premium double room was spacious and had high-quality amenities. i appreciated the excellent breakfast options and the outstanding hospitality from the staff, which made my trip more memorable than my last visit to brussels.

wi-fi was intermittent at times

The beds were remarkably comfy, providing an excellent night's sleep. A delightful breakfast spread was served with ample choice and quality, making mornings enjoyable.

The lack of certain amenities in the room was a bit disappointing.

I was truly impressed by the elegant decor throughout the hotel, especially the beautiful lobby with its marble floors and red chairs. The accessibility features made it easy for me to navigate the hotel comfortably.

A more varied breakfast would be appreciated.

my stay at nh collection brussels grand sablon was quite pleasant! the superior double room was spacious, and the breakfast had plenty of options. the location is ideal, just a short walk to the central station. the staff was outstanding, especially when they helped me with my reservation mishap.

recommend

Awesome spot in Brussels!

The location was perfect—walked to the European Parliament and the Bourse quarter easily. My room was comfy, with a modern bathroom and a nice shower. The staff were super friendly and helped me check in early. Breakfast was a highlight too, lots of tasty options! Just a bit noisy at night, couldn't fully relax with all the sounds.

This hotel suits me perfectly, offering great amenities like 24-hour reception, a cozy bar/lounge area, and a fitness center. The staff once helped me find my lost ID card, which I truly appreciate. I'm excited to return for a romantic escape!

Staying here with my five kids was a delightful experience. The location is fantastic, with a quick stroll bringing you to luxury shops like Dior. The staff was also super attentive, fulfilling our requests for extra supplies right away, making our stay comfortable.

My kids wished for a larger play area for more fun activities.

Comfortable Stay with Great Local Flavor

I enjoyed my stay in a spacious room with tasteful decor. The hotel's Italian bistro had delicious pasta and the lobby bar served fantastic cocktails. Be sure to explore the antique shops nearby! Just confirm payment details before check-in to avoid confusion.

The premium double room was spacious, but the heating didn't work well.

Great location and comfortable stay

I had a fantastic stay with a very comfortable Premium Double or Twin Room that was well-equipped with a Nespresso machine and high-quality toiletries. The breakfast options were quite extensive, featuring made-to-order omelets and fresh pastries, which was a delightful way to start my day. Although the dining options for lunch and dinner were limited, the hotel's proximity to several local restaurants compensated for this. My only suggestion for improvement would be to extend the hours for dining in the hotel itself.

I was absolutely charmed by my stay! The spacious Premium Double Room offered stunning views right across the Sablon, just perfect for morning coffee. Breakfast was a delight, featuring made-to-order omelets and fresh pastries that felt like a special treat each day.

can recommend ❤️😍

We enjoyed our spacious room with an amazing shower and the breakfast options were really impressive, especially the fresh eggs made to order. The jacuzzi and spa facilities were perfect for unwinding after a busy day exploring. Just wish the heating was a bit better, but overall, a great stay! 😊